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Warranty Replacement

Homegrown® Grinder Limited Warranty

Our Limited Warranty only applies to Homegrown® Grinders purchased through an authorized Cali Crusher® dealer. In the rare occurrence that one of the blades/teeth of your Homegrown® Grinder bends or breaks from regular usage, please submit a product claim. If your product meets these criteria we will issue you a replacement part at no additional cost. Please note, only the blades/teeth are covered under our Lifetime  Warranty and we will replace the broken piece, not the whole grinder. Cali Crusher® Homegrown® Grinders are scratch resistant, not scratch or dent proof! Our warranty does not cover scratches, dents, or any other user generated damages. Amazon items purchased through our official Cali Crusher® Amazon account (and not third party sellers) are covered under our warranty. Customers must provide proof of purchase to receive a warranty replacement. 

 

Defective Homegrown® Grinders

If you were sold a defective Homegrown® Grinder by one of our authorized Cali Crusher® dealers, we will replace your unused product within 15 days of purchase. We can not accept used products. Returns/Exchanges must be initiated within 48 hours of receiving the product. Possible defects include: Cross-threading, Quick Lock spin-through, inseparable grinder sections or missing pieces. If you believe your Homegrown® is defective please submit a product claim. Customers must provide proof of purchase to receive a replacement. WE CAN ONLY REPLACE UNUSED DEFECTIVE PRODUCTS.

*International purchases from third party vendors are subject to restrictions. If you bought a defective grinder from an authorized dealer outside of the United States, warranty replacements must be issued by said vendor via their distribution channel.

 

Cali Crusher® Storage Limited Warranty

Our 30 day limited warranty applies to Cali Crusher® Storage (Bags, Duffles, Soft Cases and Pouches) purchased through an authorized Cali Crusher® dealer. If you discover any manufacturing defects involving zippers, locks, straps, sewing, stitching, clips or buckles within 30 days of your purchase, please submit a product claim. If the product defect(s) meets our criteria we will issue a replacement. Please note, customers are responsible for replacement shipping costs. Our warranty does not cover normal wear and tear or user generated damages. Storage items purchased through the official Cali Crusher® Amazon storefront (not third party sellers) are covered under our 30 day warranty. Customers must submit a product claim providing proof of purchase to receive a warranty replacement. We do not offer repair service. 

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